We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Pre-ordering allows you to secure your item before it’s available again. As soon as it’s back in stock, we’ll carefully prepare and ship your order. We’ll keep you updated every step of the way, so you always know when to expect it.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

For EU orders, VAT is usually included in the price. For orders outside the EU, import duties and taxes may apply and are the responsibility of the recipient.

Please make sure to check your address carefully before placing your order. We are not responsible for lost or undelivered packages due to incorrect addresses.

If your package hasn’t arrived within the expected time, please contact us and we’ll help investigate the issue.

Please inspect your package upon arrival. If your item is damaged or there is a production/shipping error, contact us at hello@adyra.nl and we’ll make it right.

At Adyra, our goal is for every customer to feel confident and satisfied with their purchase. If this isn’t the case, please let us know and we’ll do our best to make it right.

We accept returns within 14 days of delivery for eligible items.

Important information

• Due to the personal nature of our products and for hygiene reasons, we can only accept returns for items that are unopened, unused and in their original condition. Unfortunately, we are unable to process returns for products that have been opened or used. If your item arrives damaged or you receive the wrong product due to a production or shipping error, please contact us and we will be happy to assist you.
• Please inspect your package upon arrival and contact us if there are any issues.
• Please note that return shipping costs are the responsibility of the customer. If you wish to return an item, please contact us before sending your return so we can assist you with the return process.

Yes, we offer curated bundles and exclusive offers. Become part of the Adyra family and enjoy exclusive perks and early access.

Our products are created with a strong focus on sustainability, using environmentally friendly production processes that respect both human health and natural resources.

We follow a green formulation approach, carefully selecting ingredients that are developed with respect for biodiversity and environmental balance. All products are made without the use of genetically modified organisms (GMOs).

We are also committed to reducing environmental impact through packaging choices. Our product packaging is recyclable and our shipping materials are made from recycled content whenever possible.

Feel free to reach out via hello@adyra.nl or through the contact form on our website. We’re here to support you and make sure your experience with Adyra feels effortless and enjoyable.